Return/Refund Policy
Our products are generally non-refundable, unless damaged or otherwise defective. No refunds will be considered after 15 days from the purchase. Contact sonsofsppstyle@gmail.com for information about refunding your item.
To be eligible for a refund consideration, your item must be unused, in the same condition that you received it and in the original packaging.
This Refund Policy is subject to change at any time, without notice
New or pre-owned items from Henry's Closet & Lynn's Boutique thrift apparel Items CANNOT be returned or exchanged.
All customized/restyled products are non-refundable/returnable
Printify is a print on demand company, all products are unique and produced per order. Returns or exchanges are not supported if you the customer ordered a wrong size, color, or simply doesn’t like the product. Our Print Providers don’t have inventory space to keep the unwanted items.
Once an order has been sent to production it is sent to the Print Provider and you can no longer edit any details or cancel it. If the shipment details were incorrect, or you the customer ordered the wrong size or color, Printify is not responsible and will not offer replacements or refunds. You the customer are responsible for capturing the right information from your customers.
However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such.
In case a replacement order is arranged, there is no need to send the original order back to us.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sonsofsppstyle@gmail.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sonsofsppstyle@gmail.com and send your item to: Sons of SPPhillips LLP, P.O. Box 495 , Brice OH 43109, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.